Refund policy
Last updated: November 10, 2026
Afterglow Supply Co. is a brand operated by Second Screen Collective, 2810 N Church St STE 89736, Wilmington, DE 19802, United States. Contact: hello@afterglowsupplyco.com.
Our 30-day money-back guarantee
Every order is covered. Take it for up to 30 days. If it isn't working for you, email hello@afterglowsupplyco.com within 30 days of the date your order was delivered and we'll refund you in full for the products. Opened and partly used bottles are covered. You don't need to send them back.
How to claim
- Email hello@afterglowsupplyco.com within 30 days of delivery.
- Include your order number or another proof of purchase, and the email address you ordered with.
- A short note on what didn't work helps us improve, but it's optional. We won't argue with you.
Returning unopened products
If you'd rather send back unopened bottles, email us first within 30 days of delivery. If we accept the return, we'll send you a return label and instructions. Packages sent back without contacting us first can't be accepted.
Damaged, defective or wrong items
Please check your order when it arrives. If something is damaged or defective, or we sent the wrong item, email us right away with your order number and a photo. We'll put it right with a replacement or a refund, at no cost to you.
Refunds
We'll email you once your refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few extra days to post it. If more than 15 business days have passed since we approved your refund and you still don't see it, email hello@afterglowsupplyco.com.
The guarantee refunds the price you paid for the products. Shipping charges are refunded only when the problem was our mistake (damaged, defective or wrong items).
What isn't covered
- Gift cards.
- Claims made more than 30 days after delivery.
Exchanges
The quickest way to switch products is to ask for a refund and place a new order for the one you want.
Subscriptions
We don't sell subscriptions. Every order is a one-time purchase.
Good to know
The guarantee is about whether you're happy with the product. It isn't a promise of any particular result, and results vary from person to person. *These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Talk to your doctor or pharmacist before starting any supplement, especially if you are pregnant or nursing, take medication or have a medical condition.
Questions
Email hello@afterglowsupplyco.com. A person answers, usually the same day. Mailing address: Second Screen Collective, 2810 N Church St STE 89736, Wilmington, DE 19802, United States.